Your preferred payments & rewards partner

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Drive greater sales both online and in-store with enhanced checkout convenience, security and flexibility.

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Benefits of partnering with ShopBack
Amplify sales
Improve payment conversion and average basket size by allowing customers to choose between paying in full or over monthly installments.
Risk free
You'll always get paid in full and upfront regardless of how customers choose to pay. We assume the credit and fraud risk, so you can focus on running your business.
Easy set-up
Seamless integration with ShopBack is a breeze. Set it up in just a few days - whether for your website or retail stores.
Safer transactions
PayLater only
Facilitate contactless payments to keep your customers and staff safe no matter what happens.
How ShopBack PayLater works
01
Your customer pays via ShopBack PayLater in-store or from your website.
02
You get paid in full and upfront while your customer earns exciting rewards.
Illustrated Man holding magnifying glass looking at pop bubble deals
03
Keep track of all your transactions via the merchant portal.
How ShopBack Pay works  
01
Your customer pays via ShopBack Pay at your retail store.
02
You get paid in full and upfront while your customer earns exciting rewards.
Illustrated Man holding magnifying glass looking at pop bubble deals
03
Keep track of all your transactions via the merchant portal.
Frequently asked questions
When will I get paid?

The settlement period is T+3 working days from the order date. For example, if an order is placed on Monday, ShopBack will remit to you by the end of Thursday.

What are the fees for customers?

Both ShopBack Pay and PayLater are completely free for customers to download and use.

How does ShopBack PayLater work?

With ShopBack PayLater, customers can purchase from your store and pay only ⅓ of the price upfront, all while paying 0% in interest across all three instalments. This helps to encourage a higher conversion rate and an increase in basket size.

What happens if there is a refund when a customer chooses to buy now and pay later?

ShopBack strictly adheres to your refund policies. In the event that a customer requests a refund, we will direct the customer to you for further assistance. You can initiate a partial or full refund accordingly on our Merchant Portal.

What if my customers do not pay on time or defaults on a payment cycle?

ShopBack assumes the credit and fraud risk in such scenarios. You'll always be paid in full so you can focus on running your business with greater peace of mind.

Are all payment options available to me?

If you're an online merchant who operates an e-commerce business, you are eligible to offer ShopBack Pay and/or PayLater to your customers as part of your online checkout flow only.

If you're an offline merchant who operates a retail store, you are eligible to offer ShopBack Pay and/or PayLater to your customers in-store only.

If you operate both online and offline, you are eligible to offer ShopBack Pay and/or PayLater within your website and in-store.

Where can I find the merchant terms and conditions?

You may refer to the terms and conditions illustrated here.

Who can apply to become a ShopBack merchant?

Registered companies in Singapore selling products and/or services listed here may apply to work with ShopBack.

Kindly note that merchants who sell products and/or services not listed above may still apply to become a ShopBack merchant partner, but applications are subjected to ShopBack's review and approval.

Powering digital payments for top brands
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Hear from our merchants about their experiences
"ShopBack has been an amazing pillar of support for us and our beloved customers in our mission to make Asia Smile More. With the accessibility to ShopBack's instalments at zero interest, we have had the majority of our customers pay with this method since 2018. Thank you!"
Julian Artope
CEO and Founder of Zenyum
"ShopBack has provided us with easy accessibility to a demographic of customers we typically would not have been in touch with, allowing us to grow in brand exposure and reach. It’s cashback loyalty program allows us to reward customers in a seamless transaction as well!"
Vann and Joey
Founders of Poke Theory
"We have developed a great partnership with ShopBack. The company has helped us to reach out to new customers as well as keeping our existing customers engaged. We appreciate how they bring hassle-free experience to Shop, Pay, and Earn."
Michael Kon
Business Development Manager of Lenskart
"ShopBack has been an amazing pillar of support for us and our beloved customers in our mission to make Asia Smile More. With the accessibility to ShopBack's instalments at zero interest, we have had the majority of our customers pay with this method since 2018. Thank you!"
Julian Artope
CEO and Founder of Zenyum
"ShopBack has been an amazing pillar of support for us and our beloved customers in our mission to make Asia Smile More. With the accessibility to ShopBack's instalments at zero interest, we have had the majority of our customers pay with this method since 2018. Thank you!"
Julian Artope
CEO and Founder of Zenyum
"ShopBack has been an amazing pillar of support for us and our beloved customers in our mission to make Asia Smile More. With the accessibility to ShopBack's instalments at zero interest, we have had the majority of our customers pay with this method since 2018. Thank you!"
Julian Artope
CEO and Founder of Zenyum
"ShopBack has provided us with easy accessibility to a demographic of customers we typically would not have been in touch with, allowing us to grow in brand exposure and reach. It’s cashback loyalty program allows us to reward customers in a seamless transaction as well!"
Vann and Joey
Founders of Poke Theory
"We have developed a great partnership with ShopBack. The company has helped us to reach out to new customers as well as keeping our existing customers engaged. We appreciate how they bring hassle-free experience to Shop, Pay, and Earn."
Julian Artope
Business Development Manager of Lenskart

We support major eCommerce platforms

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Ready to drive sales?

Whether you're a small start-up or large enterprise, ShopBack would love to help you drive up customer value by improving their shopping experience.

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