Your preferred payment & rewards partner

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Not a Business?

Drive greater sales and customer loyalty both online and in-store with ShopBack Pay.

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Benefits of partnering with ShopBack
Amplify your reach
Gain access to a large group of high-intent shoppers, creating the opportunity for you to grow your brand's reach and engage new customers.
Improve customer retention
Your customers earn sure-win rewards in the form of Cashback whenever they choose to pay with ShopBack. Cashback earned can then be used to offset purchases made on their next visit.
Create targeted campaigns
PayLater only
With ShopBack, you'll be able to implement targeted marketing campaigns based on different customer segments to achieve your business goals.
How ShopBack Pay works  
01
Your customer scans the QR code to pay via ShopBack Pay.
02
Your customer receives confirmation of the transaction instantly and earns Cashback.
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03
Keep track of all your transactions via the Merchant Portal and Staff App.
Frequently asked questions
When will I get paid?

The settlement period is T+3 working days from the order date. For example, if an order is placed on Monday, ShopBack will remit to you by the end of Thursday.

What are the fees for customers?

ShopBack Pay is completely free for customers to download and use via the ShopBack app.

Is ShopBack Pay available to me on all channels?

If you're an online merchant who operates an e-commerce business, you are eligible to offer ShopBack Pay to your customers as part of your online checkout flow only.

If you're an offline merchant who operates a retail store, you are eligible to offer ShopBack Pay to your customers in-store only.

If you operate both online and offline, you are eligible to offer ShopBack Pay within your website and in-store.

Powering digital payments for top brands
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Hear from our merchants about their experiences
It has always been a pleasure collaborating with ShopBack, as we continuously push ourselves to work on win-win campaigns. I definitely enjoy working with ShopBack as they help in creating a seamless purchase flow and strive to make each campaign a success.
Samyutha Param
Associate Partnership Manager at Zalora
Since the inception of our partnership in August 2021, we’ve experienced an increase in customers’ average order value and have identified new lead opportunities. The ShopBack team delivers, communicates well and provides tailored solutions based on our needs.
Melissa Ng
Marketing Manager at AsterSpring
ShopBack has been helping us on increasing brand awareness and footfall.
In addition, customers also able to enjoy special discount by paying with ShopBack since December 2022.
Eunice Yee
Retail Operations Manager at FitFlop
We’ve been working with ShopBack since March 2022 and have seen an uplift in gross merchandise value and number of bookings made from ShopBack users. Also, the ShopBack team is very helpful and puts in effort to ensure win-win outcomes for all parties involved. 
Khodijah Azizan
Digital Marketing Manager of Malaysia Airlines
It has always been a pleasure collaborating with ShopBack, as we continuously push ourselves to work on win-win campaigns. I definitely enjoy working with ShopBack as they help in creating a seamless purchase flow and strive to make each campaign a success.
Samyutha Param
Associate Partnership Manager at Zalora
Since the inception of our partnership in August 2021, we’ve experienced an increase in customers’ average order value and have identified new lead opportunities. The ShopBack team delivers, communicates well and provides tailored solutions based on our needs.
Melissa Ng
Marketing Manager at AsterSpring
ShopBack has been helping us on increasing brand awareness and footfall.In addition, customers also able to enjoy special discount by paying with ShopBack since December 2022.
Eunice Yee
Retail Operations Manager at FitFlop

We support major eCommerce platforms

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Ready to drive sales?

Whether you're a small start-up or large enterprise, ShopBack would love to help you drive more sales by improving your customer's shopping experience.

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